Team managers enable good working relationships between the club, coach, players and parents.

In a club aspiring to be a place of respect, this role is integral.

You have a unique vantage point, positioned to notice the attitudes and behaviours of parents, spectators, and officials.
You’re entrusted to look after their well-being and provide honest and accurate feedback on behaviours that do not align with your club’s values and Code of Conduct.

You can be an AWESOME team manager. Here’s the formula.

Being an AWESOME Team Manager

  • A. Alignment of values
    • Be aware, and totally comfortable with, your club’s values and expectations.
    • Clearly communicate these standards, as the chief go-to person.
    • Make it clear that the club means business when it comes to practising these values and enforcing the Code of Conduct.
  • W. Working well with others
    • The most important quality in determining the relationship between you and the coach is trust. Be honest, open, direct, supportive and respectful.
    • The same applies in the way you work with parents and supporters. Create opportunities for people to give you feedback and raise concerns they may have.
    • Listen carefully; absorb messages and undertake to resolve them in a timely way. 
    • Be sensitive to players’ emotional needs as well as their physical ones.
    • Remain as neutral as possible. There’s no need to become involved in player/coach disputes unless you’re explicitly asked to, or if you feel that people’s well-being or safety is at risk.
  • E. Effective communication
    More than anyone, you are:
    • Striving to be a measured voice
    • The person who remains calm and clear-sighted in the face of crisis
    • The person people can rely on to interpret club policy and procedures
    • Someone people trust when they want to raise issues and concerns.

     

  • S. Success judged (the right way!)

    Always be on the look-out for simple and practical ways to translate your clubs values and success measures into reality.

    If you don’t already, think about creating respect and fair play awards.

     

  • O. Ownership
    • Listen to the as many diverse viewpoints as possible and help them to resolve their issues, which you’ll often see arising before anyone else.
  • M. Modelling respectful behaviour!

    If you don’t, it is hard to ask others to do so.

  • E. Equality and fairness

    Translate club aspirations around equality and fairness with care and imagination.

    You know things about players and families that others haven’t necessarily picked up on.

    It’s you who has quietly observed there are some families who can’t afford the playing kit for their kids.

    It’s you who took an idea to the club to create ‘bins for boots’ and made this work by meeting with suppliers to create this an everyday no fuss reality at your club.

    It’s you who noticed that your boys’ teams keep being preferred in the use of playing fields.

    It’s you who hears some people around the club speaking disrespectfully about immigrant communities, and are proactive on the matter.